About the company
Client Relations and Support Officer (German Speaker) (VAC-A2304)
limassolPermanent
40 days ago Recruiting Agent
Job description
Our client, a CySEC regulated Forex Company in Limassol, is looking for a Client Relations and Support Officer / Retention Officer (German Speaker).
Job Duties
- Providing existing and prospective clients with the highest level of service in a timely manner.
- Promoting the company’s financial products and services.
- Achieving daily and monthly KPIs through contacting clients via phone, emails, and other communication channels.
- Developing business relationships with existing and prospective clients and partners.
- Keeping up to date with the financial markets and communicating these to clients.
Job Requirements
- Good verbal and written communication skills
- Experience delivering client-focused solutions to customer needs.
- At least 2 years experience in Retention in forex
- Negotiation and presentation abilities
- Customer support-focused
- People skills
- EU-citizenship
Working hours:
The working days are from Monday to Friday, 9.45am – 7pm (onsite role)
Job Benefits
The company is offering a salary based on skills and experience + medical scheme + provident fund and other benefits.
TO APPLY for this job opportunity, send your CV (in English please) and include the reference: Client Relations and Support Officer (German Speaker) - VAC-A2304. We look forward to hearing from you!