English-Speaking Customer Care Officer (Limassol)

Job description

The main responsibilities of the position include:

• Deal with clients’ inquiries via live chat, email and telephone

• Perform personal clientele analysis and taking actions as required

• Handle client inquiries appropriately and ensuring that high level service is provided

• Promote available products and services to clients

• Develop and maintain excellent relationships with prospective and existing clients

• Cooperate effectively with other departments as required

• Contribute to team effort by achieving targeted results

Job Requirements

Main requirements:

• Degree in a business-related field

• Client handling experience in the financial services sector is a definite plus

• Excellent oral and written skills in English

• Ability to multitask and maintain a high-level of organization

• Outstanding communication and interpersonal skills

• Excellent computer literacy

• Valid work permit required

Job Benefits

Benefit from:

• Attractive remuneration package plus performance related reward

• Private health insurance

• Corporate pension fund

• Intellectually stimulating work environment

• Continuous personal development and international training opportunities