Conversion Agent (VAC-A389)

Job description

Our client is a Forex Broker based in Limassol and regulated by the FCA and they are currently looking to recruit a Conversion Agent to join the Sales Department

Job Duties

• Generating and developing trading clients from new leads;
• Handle the leads generated and contacting prospective clients to sell the company’s product;
• Maintaining a high volume of client contact via phone, chat, and email;
• Promoting the company’s products and services in an effective and efficient manner;
• Providing proactive and excellent client service at all times;
• Providing clients with ongoing updates on the market;
• Ensuring effective delivery of the service, meeting the company’s standards;
• Assisting new clients to begin trading; ensuring accurate administration of sales and account opening;
• Assisting clients with any platform/financial trading related queries;
• Providing training to clients on the company’s products and trading systems;
• Informing all existing and potential clients of any new products and promotions that the company is offering;
• Meeting daily, weekly and monthly targets set by the company;
• Meeting company’s KPIs;
• Providing ongoing professional guidance to existing and new clients;
• Actively following up on queries and providing feedback to customers ensuring that the clients receive the best level of service;
• Demonstrate the ability to interact and cooperate with colleagues, build trust, communicate effectively, drive execution, focus on the client, solve problems creatively and demonstrate high integrity;
• Adhering to all company’s policies and procedures, ensuring that all relevant compliance obligations are met and are in line with the relevant authority requirements;

Job Requirements

• Minimum of 1 years’ experience required within a Forex sales role
• BA/MSc degree in Economics/ Finance/ Banking/ Business Management or related field;
• Knowledge of financial markets (Advanced knowledge of technical and fundamental analysis);
• Proven sales track record and ability to work on targets set by the company;
• Highly competitive nature, with a desire for fast career progression;
• Money-driven, enthusiastic, dynamic and self-motivated with strong sales skills;
• Self-confidence and hunger for success;
• Customer support oriented;
• Excellent organizational and time management skills;
• Outstanding communication skills;
• Deliver exceptional results and have the ability to work under pressure in a fast-paced environment
• Strong negotiation skills and ability to close deals;
• Ability to work independently as well as within a team in a highly professional manner;
• Business fluency in English;
• Additional languages will be considered an advantage 

Job Benefits

• Attractive remuneration package of 1650 Euros gross basic salary plus commission
• 21 days annual leave
• Active and business environment, with the ability for professional growth
• Professional team and friendly atmosphere
• Full health care after the end of probationary period
• Participation in the employee’s provident fund scheme upon completion of the probationary period

TO APPLY for this job opportunity, send your CV (in English please) and include the reference: Conversion Agent - VAC-A389. We look forward to hearing from you!