German speaking Customer Service Agent (no forex) (VAC-A463)

Job description

Our client, a Software Services Company for the online dating sector based in Limassol, is looking to hire a motivated individual in the role of German-speaking Customer Service Agent who is hungry for success. In this role you will report directly to the Customer Experience Manager

Job Duties

• Provide our B2C members a fantastic service experience over WhatsApp, chat and email
• Have the best solution for our members’ requests on hand
• Answer all kind of questions about the services and products of the company
• Support potential members during sign-up
• Coordinate deliveries and repairs with the local operations teams

Job Requirements

• At least 2 years of experience in customer service and / or a customer-facing job, preferably one focused on a customer service experience
• Passion for dealing with people and a strong problem-solving competence
• Find motivation in going the extra mile to really please your customers
• Fluency in German and English
• Curious and excited to work constantly on improvements
• Have very good prioritization and communication skills

Working hours:

9am – 17:00 pm, Monday to Friday.

TO APPLY for this job opportunity, send your CV (in English please) and include the reference: German speaking Customer Service Agent (no forex) - VAC-A463. We look forward to hearing from you!