Junior IT Support Officer (VAC-A521)

Job description

Our client is an established regulated financial services company who are looking to recruit a Junior IT Support Officer to join their team based in Nicosia. 

Job Duties

• Provide in-house IT Support including day-to-day operations, monitoring and problem resolution for all the server/storage/network devices
• Front end web development - working close with marketing team
• Maintain and monitor server health and backups
• Ensure company’s network infrastructure security
• Provide help desk support and escalate problem identification, diagnosis, and resolution with third party vendors.
• Manage IT system infrastructure, maintain IT assets for hardware and software inventories and software licensing.
• Ensure proper maintenance of computers peripherals, printer, internet & email, security, data backup and recovery.
• Installation, monitoring and maintenance of IT systems, networks, applications and servers, perform enhancements and upgrades
• Train and guide new users on using software, PC maintenance and troubleshoot
• Ensuring the smooth operation of all hardware and electronic equipment of the company
• Responding in a timely manner to service/network issues and requests.
• Reviews vendor contracts and coordinates IT purchases (hardware, software and services)
• Participates in the documentation and implementation of policies and standard operating procedure
• Administering systems security by configuring, monitoring, and maintaining virus protection software
• Track vulnerabilities and patching status of all operating systems, applications, and systems
• Monitoring server software and hardware
• Maintenance of regular backup operations and implement appropriate processes for data protection and failover procedures

Job Requirements

• Any coding languages will be considered an advantage
• University Degree in Computer Science, Information Technology or relevant field.
• Work experience in a similar role is considered an advantage
• Knowledge of Active Directory and Group Policy is essential
• Strong knowledge of Network configuration (DNS/DHCP/Routers/Switches/Wireless Access Points)
• Administration of Windows Servers
• Good knowledge of Firewall configuration (CISCO)
• Good knowledge of VMware ESXi will be considered a plus
• Use of Photoshop & Illustrator is considered an advantage
• Multi-tasking and time-management skills, with the ability to prioritize tasks
• Creativity is key
• Excellent verbal and written communication skills in English

TO APPLY for this job opportunity, send your CV (in English please) and include the reference: Junior IT Support Officer - VAC-A521. We look forward to hearing from you!