Head of Backoffice (VAC-A655)

Job description

Our client is a Crypto Exchange Company based in Limassol and they are now recruiting for a dynamic individual to fulfil the role of Head of Backoffice. 

Job Duties

• Supervising the back-office team regarding the opening of trading accounts quality check, process and customer support
• Be able to lead the customer’s onboarding process
• Responsible for KYC verification for potential and existing clients
• Responsible for recruitment, training, assign, schedule, coach, counsel and employees’ discipline
• Implement Operations protocols, productivity, quality and customer-service standards, complete audits and supporting team managers daily inquires and problems
• Identify and address problems and opportunities for the company
• Support on regulation requirements determined by compliance officer
• Completing CySEC regulatory reports regarding the division on time.
• Cutting manuals and procedures in place for the Backoffice department 

Job Requirements

• Experience as Head of Back Office with a CySEC regulated Company.
• Experience in preparing management reports
• Knowledge of AML procedures
• Bachelor’s Degree in business administration or a Related Field – an advantage
• Excellent knowledge of English language
• At least 2 years in a management position
• Advanced skills with Microsoft Office
• Qualified by CySEC and previous experience in CySEC regulation - an advantage
• Achieving business needs while enforcing and maintaining regulatory procedures and instructions
• Lives and breathes reports, numbers and work procedures
• Ability to multi-task, prioritize, and manage time effectively
• Works well under pressure
• Working hours:
• The working hours are 9am-6pm, Monday - Friday
• TO APPLY for this job opportunity, send your CV (in English please) and include the reference: Head of Backoffice - VAC-A655. We look forward to hearing from you!