Minthis Resort - Spa Receptionist

paphos
Permanent

514 days ago Expired

Job description

Minthis is seeking to recruit an enthusiastic and friendly Spa Receptionist to join our growing team of people.

Main Responsibilities:

To welcome guests on arrival with a smile and a warm greeting and assist in their registration.
To input data into the computer based on the registration form completed by the guest.
To take reservations for the appointments for all treatments.
To answer the telephone in a polite and helpful manner.
To handle guest queries and assist guests with any reported problems.
To give information and orientation to new members.
To take action in case of emergency and advise the Duty Manager or Head of Department immediately.
To be aware of morning activities.
To read the Log Book and flag reports, taking corrective action whenever necessary.
To ensure that the reception area is clean and tidy at all times.
To be properly dressed and groomed and wear a name badge.
To be efficient and friendly. To give guests individual and personal attention. To address guests by their names.
To perform other duties as and when requested by the Spa Manager.

Requirements:

High School diploma.
Previous experience as a Receptionist at Spa will be considered as an advantage.
Proficiency in Greek & English. Knowledge of any other language (i.e Russian and German) will be considered an advantage.
Solid knowledge of MS Office, particularly Excel and Word.
Strong interpersonal communication skills.
Demonstrated sales and customer service skills.
Cleanliness and hygiene standards.

A remuneration package commensurate with qualifications and experience will be offered to the successful candidate.