About the company

Retail Shop Sales Associate


409 days ago Expired

Job description

Bottles & Bottles Ltd. is looking for a result-driven Retail Shop Sales Associate, to be responsible for all sales job duties, from generating leads to closing sales, for a vacancy at our wine & spirit retail shop at the Minthis resort in Tsada, Pafos. The opening is for a full-time position on a 6-day working week. The shop will operate 6 days a week Wed-Mon (Tuesday closed) from 12am to 8pm.

Looking for person allowed to work in Cyprus and from Pafos.

Job Duties

Retail Shop Sales Associate responsibilities are:

  • Greets and receives customers in a welcoming manner.
  • Serves customers by helping them select products.
  • Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
  • Responds to customers’ questions.
  • Provides outstanding customer service.
  • Documents sales by creating or updating customer profile records.
  • Assists with inventory, including receiving and stocking merchandise.
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customer’s needs and provide assistance and information on product features
  • Work as part of a closely knit team to ensure the company objectives
  • Remain knowledgeable on products offered and discuss available options
  • Process POS (point of sale) purchases, returns and other transactions
  • Cross-sell products
  • Handle returns of merchandise
  • Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers
  • Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Job Requirements

  • Proven work experience as a Retail Sales Associate, Sales Representative or similar role
  • Basic understanding of sales principles and customer service practices
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with customer service focus
  • Presentable appearance at all times, with a professional appearance
  • Proficient in verbal and written English language. Greek and/or Russian will be considered an advantage
  • Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
  • Basic Math skills
  • Basic knowledge of wines & spirits (any qualifications/education on wines will be considered an advantage)
  • Hands-on experience with POS transactions
  • Familiarity with inventory procedures
  • Ability to perform under pressure and address complaints in a timely manner
  • Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
  • Ability to work flexible shifts, weekends and public holidays