Funding Officer (VAC-A1116)

Job description

Our client is a specialized company for outsourced omnichannel customer support, experience and complaint handling, looking to hire a Funding Officer to join their team based in Limassol. 

Job Duties

• Internal control of the company’s payment system
• Assisting and coordinating with the supporting agents
• Monitoring deposit failures and resolving any PSP errors maximizing the deposit approval rate
• Coordinating internally with all departments for any issues related to Deposits and Withdrawals
• Generating different reports as per Company’s requirements.
• Forwarding financial matters and requests to the Head of Department
• Ensuring that documentation is kept up to date and accurate, In Compliance with Regulations
• Ensuring that Fraud transactions are investigated and resolved, following procedures to minimize them

Job Requirements

• Ability to work as part of a team
• Excellent Command of the English Language is a must
• Computer literate and knowledge of Microsoft Office software
• Previous experience in a similar role will be considered as an advantage
• Bachelor’s degree in Business/Accounting/Finance/Economics or related field will be considered as an advantage
• Strong attention to detail and procedures
• Working knowledge of CRM platforms
• The successful candidate should be able to work on weekly rotation shifts 06:00-15:00, 10:00-19:00 and 13:00-22:00 when requested

Job Benefits

• Health Insurance
• Friendly working environment
• Career Progression in a Fast-Growing
• Tailored-made Training and Personal Development Opportunities
• Competitive Salary always based on qualifications and experience
• 21 days paid Annual Leave
• Free snacks and beverages daily
• Free parking spot
• WFH one week per month (up to manager’s discretion)

TO APPLY for this job opportunity, send your CV (in English please) and include the reference: Funding Officer - VAC-A1116. We look forward to hearing from you!