About the company

Head of Back Office

famagusta, limassol, nicosia, larnaca, paphos

437 days ago Expired

Job description

Hi! We are JustMarkets, an international fin-tech product company. Deeply understanding our client’s needs, we create a convenient and transparent fin-tech environment, striving to provide the best conditions and services.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success. The company has a European financial license and works with global partners.

Job Duties

  • Management and administration of the department
  • Creating and implementing a back-office strategy in accordance with the company’s global strategy
  • Analyzing on a constant basis the department activity, payment systems activity, suspicious activity, KYC, AML procedures etc.
  • Ensuring compliance with international L&C procedures
  • Management the procedure of customers verification, account establishment, maintenance and closures
  • Management the processing of all customer deposits and withdrawals in a timely manner
  • Investigating and resolving potential issues arising from customer deposits, withdrawals or client activity
  • Liaising with other departments to escalate and resolve all client issues in a timely manner
  • Management of searching and attraction of the best PSP (payment system providers)
  • Managing the implementation of PSP solutions in the Back Office
  • Monitoring the efficiency of cooperation with various PSP, risk assessment and management
  • Reviewing the automation of Back Office and replacing manual processes with automated systems where required
  • Preparation of back office procedures, policies, terms & conditions, contracts and relevant disclaimers
  • Controlling over the reconciliation of all financial assets of the company
  • Preparation of various internal and regulatory reports
  • Controlling costs and budget to help the organization optimize costs
  • Management the training of relevant staff to ensure continuing competence
  • Coaching and motivating teams to achieve productivity and engagement

Job Requirements

  • Proven 2+ years of experience on the position Head of Back Office or similar position
  • 5+ years of experience in financial or crypto, banking, gaming industry
  • Practical experience with KYC, AML procedures, etc.
  • Deep knowledge and experience with international L&C procedures
  • Experience managing a team of 15 or more employees
  • Experience in implementing new payment systems
  • Knowledge of data analytics and reporting
  • Good understanding of financial tools
  • People management and Leadership skills
  • Upper intermediate and higher level of English
  • Ukrainian/Russian speaker

Job Benefits

  • Professional and personal growth
  • Сhallenging, fast-moving, and unique tasks in the FinTech field with our product
  • Ability to be close to the business and take part in making fast decisions
  • Corporate library
  • Regular team retrospectives
  • Full accounting support and taxes compensation
  • Flexible schedule
  • Paid vacations, sick leaves, public holidays, ability to take days off
  • Corporate equipment