Japanese Customer Support Representative (Remote in Europe) (VAC-A1275)

Job description

Our client, a well-established CySEC Certified Financial Investment Firm, is looking to hire a Japanese Customer Support Representative who is based either in Cyprus or in Europe as this is a REMOTE position.

Job Duties

• Provide customer service in professional manner to our Japanese clients
• Develop friendly and constructive relationships with clients to increase the customer satisfaction
• Identify the issues and take swift, necessary actions to solve them
• Handle multiple tasks simultaneously
• In addition to the above duties, the employee may from time to time be required to undertake additional or other duties

Job Requirements

• Previous experience in a similar position will be considered as an advantage
• High fluency in Japanese and English with excellent written and verbal communication skills
• Good communication and monitoring skills
• Strong sense of professionalism, organisational and analytical skills
• Self-learner and highly motivated individual
• Willingness to do morning, afternoon and night shifts on a weekly basis

Job Benefits

• Attractive remuneration package
• Corporate fund scheme
• Discount benefit card
• Yearly Training Budget – Udemy membership per department
• Training opportunities for growth and personal development
• Paid 21 days holidays per year

TO APPLY for this job opportunity, send your CV (in English please) and include the reference: Japanese Customer Support Representative (Remote in Europe) - VAC-A1275. We look forward to hearing from you!