Customer Support Representative (Forex) - Limassol

Job description

Advance Career, on behalf of our client, a Forex Company in Limassol, is seeking to recruit a Customer Support Representative;

Job Duties

• Effectively handle new and existing clientele and provide customer support via chat, phone and emails
• To carry on administrative tasks of the business unit and provide internal support to the sales team
• KYC and onboarding of clients
• Work towards maintaining long-term relationship with clients by maintaining excellent customer service
• Other ad hoc projects

Job Requirements

• Demonstrated work experience in a similar role
• Fluent in English, both verbal and written is a must
• Strong communication skills
• Exceptional time-management and organizational skills
• Ability to work both independently and as a part of a team
• Willing to do morning and night shifts on rotation

Job Benefits

An attractive remuneration package will be offered to the successful candidate.