Call Center Representative – sKash LTD

Job description

Skash Ltd, a rapidly growing company in the financial sector is looking for an enthusiastic candidate to join the Cyprus team at the position of the Call Center Representative. We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers, keeping customer satisfaction at the core of every decision and behavior. 

Job Duties

• Build sustainable relationships and engage customers by promoting the benefits of the product.
• Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
• Respond professionally to customer inquiries.
• Manage inbound and outbound calls in a timely manner.
• Assist customers via telephone and other support channels.
• Provide information to customers by explaining procedures and answer questions.

Job Requirements

• Excellent communication skills.
• Strong sales skills.
• Native Greek speaker.
• Very good knowledge of English language.
• Minimum 1 year experience in sales related filed.
• Excellent problem-solving capabilities.
• Ability to work in a team.
• Punctual, hardworking, and reliable.
• Service oriented professional, with attention to detail.