Customer Support Officer (VAC-A558)

Job description

Our client, a CySEC Authorized and licensed Investment Firm located in Limassol, is looking to hire a Customer Support Officer.

Job Duties

• 1-year experience in a Customer Support or Sales position in a regulated financial services company.
• Excellent knowledge of the English Language both written and oral, is a Must;
• Any extra knowledge of any language will be considered an advantage (Italian, Spanish, French, German, etc.);
• Deep Understanding and experience with financial products and ETDs such as Futures & Options, will be considered a big advantage;
• College or university degree;
• Organized, diligent and detail oriented;
• Computer literate, good capacity of Microsoft Office applications;
• Professionalism, work ethic, Self-motivation and a Team player; 

Job Requirements

• 1-year experience in a Customer Support or Sales position in a regulated financial services company.
• Excellent knowledge of the English Language both written and oral, is a Must;
• Any extra knowledge of any language will be considered an advantage (Italian, Spanish, French, German, etc.);
• Deep Understanding and experience with financial products and ETDs such as Futures & Options, will be considered a big advantage;
• College or university degree;
• Organized, diligent and detail oriented;
• Computer literate, good capacity of Microsoft Office applications;
• Professionalism, work ethic, Self-motivation and a Team player; 

Job Benefits

• Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance).?
• Opportunities to learn and grow through our “Employee Training & Development program”.
• A great chance to focus on your Health and Wellness through a Free Gym membership (Sanctum Spa & Fitness @Limassol Marina) and Medical Insurance Cover, which includes Outpatient, Inpatient, and Dental Care.
• Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company.
• Participation in our welfare investment and savings plan through our Provident Fund Scheme.
• Remote work opportunities for all group members for a work-life balance.
• Positive can-do attitude

Working hours:

• Willingness to do morning and afternoon shifts on a weekly basis;
• Flexible to work on Cyprus Public holidays on rotation;
• Working Hours 09:00-18:00 (1 hr. lunch break) & 14:00 – 22:00 / Monday - Friday.

TO APPLY for this job opportunity, send your CV (in English please) and include the reference: Customer Support Officer - VAC-A558. We look forward to hearing from you!