Sales Shopkeeper

Job description

We have one common vision at IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.

We all choose to work at IKEA because we share the unique company culture and values. We are passionate about our business and strive for high performance. We have fun at work and a human approach while performing.

When you work with us, you’ll enjoy a diverse group of people who value working together. You will enjoy an open and inclusive culture where you can be yourself. At IKEA we always do our jobs knowing that we can achieve great things when many people work together.

Job Duties

The Position:

Reporting to the Sales Coordinator, you are responsible and accountable for:

• Ensure the required sales turnover and profitability of the department, based on the targets set
• Steer towards maximizing all commercial KPIs of the department
• Ensure the best possible customer service following internal guidelines and have customers in focus as your first priority
• Implement all the agreed actions set in order to improve the relevant surveys used by IKEA & the Employee Survey indices
• Ensure that all company, legal and health & safety guidelines are followed in all areas of responsibility and at all times
• Closely monitor, control and improve all operating costs and KPI’s related to the area of responsibility
• Select, develop and maintain a motivated team capable of achieving the agreed objectives
• To ensure that the Range is correctly allocated and that accurate Sales location management is implemented

Job Requirements

The skills

• People management skills
  
• Achievement drive, initiative taking and problem solving skills
• Commercial Thinking
• Customer Focus
• Good planning and organizational skills
• Very good communication and interpersonal skills
• Ability to work under pressure and strict deadlines
• Good command of the Greek & English language
• Good knowledge of Ms Office
• At least 1 year of experience in a managerial position
• Bachelor’s Degree in relevant field

 The People we seek:

• Lead by example constantly looking for new and better ways forward
• Believe in empowering people, taking ownership, making decisions and following through
• Have a hands on and customer service driven approach
• Have the courage to question existing solutions and think in unconventional ways
• Have a passion for life at home and retail

Job Benefits

What we offer

If you take on this position, these are just a few things you can expect from us:

• An exciting and empowering work environment at one of the leading group of companies in Greece and the Balkans in providing quality consumer durable goods
• A diverse group of people who value working together
• An open and inclusive culture where you can be yourself
• And as the world’s leader in life at home, you will have exceptional opportunities to grow and develop together with us