Sales Technical Customer Support (VAC-A2303)

Job description

Our client, an IT Solutions Company for the marine industry in Limassol, is looking for an experienced Sales Coordinator who will be in contact with customers and internal partners of the group.

Job Duties

• Facilitate and advocate for customers across all internal departments and keep customers updated on issues and requests
• Train and guide the customers products and internal platforms
• Create complete and accurate order confirmations, process, and track purchase orders
• Handle customer complaints and possible disputes on behalf of the sales team
• Co-ordinate with Operations, Support and Production/Warehouse Departments
• Manage existing customer relations with Partners/Principals
• Maintain pricing contracts, provide promotional details and service updates to the Customer /Supplier
• Ensure all tools used by the Sales team are updated and can be used to generate reports for sales
• Utilize data-driven insights to provide recommendations for processes optimization. 

Job Requirements

• Bachelor’s degree in Business Administration, Information Technology, or in a related field
• Proven experience as a Sales Coordinator or in a supporting role in sales or similar
• Experience in the maritime industry, will be considered as a plus
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organisational skills
• Problem-solving mindset and ability to adapt in a dynamic environment
• Strong computing and research skills
• Being able to catch up with technology is very important (tech savvy)
• Proficiency in English (written and spoken) is required

Job Benefits

The company is offering a salary of around €1,800 to €2,200 gross/month x 13 payments, plus an annual discretionary bonus based on performance plus provident fund after probation annual discretionary bonus based on performance, 21 days of leave + 0.5-day birthday leave from the company, a monthly Wolt allowance of €50 and maternity/paternity cover after probation

Working hours:

The working hours are 08:30-17:30, with a 1-hour of lunch break (onsite). Some flexibility is also possible.

TO APPLY for this job opportunity, send your CV (in English please) and include the reference: Sales Technical Customer Support - VAC-A2303. We look forward to hearing from you!