IT User Support Officer (VAC-A20799C)

Job description

Our client is an award-winning CySEC Regulated Broker in Larnaca looking for an IT User Support Officer to join their existing team.

TO APPLY for this job opportunity, send your CV in English please and include the reference:  IT User Support Officer - VAC-A20799C. We look forward to hearing from you!

Job Duties

• Work as part of a team and provide 24/5 support where necessary;
• Installation of workstations required for the operation of the office.
• Provide technical support for the overall office.
• Diagnose and solve hardware/software faults.
• Troubleshoot Computer systems, telephony systems, and network-related issues.
• Responds to I.T. departmental support tickets.
• Respond promptly to call-outs;
•  Ensures that all I.T. setup is complete for new starters.
• Manage the I.T. inventory for the company.
•  Responsible for the proper and efficient Documentation and filling of all documents relating to the above procedures.
•  Follows all internal policies and procedures as set out by their line manager
• Carries out any further duties assigned by their line manager.
• Contributes to a positive and dynamic working environment.
• Rapidly establish and maintain a good working relationship with staff.

Job Requirements

• BSc in Computer Science or relevant field
• 2-3 years experience in a similar position
• Fluency in English
• Knowledge of Microsoft and Linux OS
• Excellent communication skills
• Organizing and Time Management Skills
• Adaptability
• Team Spirit
• Self-Directed
• Multi-tasking
• Department: I.T. Services
• Reports to: Head of IT Infrastructure
• Location: Cyprus - Larnaca

Job Benefits

• A competitive remuneration and benefits package
• 13th salary
• Medical insurance from day one