Back Office Manager

Job description

GENERAL PURPOSE

Manage and support the reception and transmission function.

Job Duties

• Daily management and monitoring of the Trading Platforms to ensure their smooth operation
• Performing routine monitoring tasks to ascertain system performance and optimizing system parameters when needed
• Reviewing client accounts upon requests relating to trading activity and/or platform performance and providing resolution for such inquiries
• Prepares and analyzes various reports for management and clients
• Receiving and transmitting orders over the phone and ensure the receipt of client orders and their transmission to the counter party in a timely and professional manner
• Continuously monitor the status of orders until the client receives the official confirmation of the execution.
• Make sure all client orders are treated with confidentiality and ensure the provision of equal and fair treatment for all clients
• Record-keeping of the department
• To be in position to provide the clients with information with regards to real-time market prices of financial instruments and ensure a highly competitive pricing on securities with low commission fees on all orders.

Job Requirements

• University/College Graduate
• Holder of CySEC Basic or Advance Certificate
• 2 years’ experience with a CIF (Forex) or an EU regulated Broker
• Excellent knowledge of the MT4 Platform
• Excellent command of the English language
• Professional knowledge of a second language will be considered an advantage
• Ability to work in an intensive environment and under pressure
• Strong communication skills