French-Speaking Customer Care Officers - Limassol
limassolPermanent
917 days ago Expired
Job description
French-Speaking Customer Care Officers
(Limassol)
Reference Number: CCOFR1021
The position:
We are looking for passionate and self-motivated professionals to join our Customer Care team.
Job Duties
The main responsibilities of the position include:
• Deal with clients’ inquiries via live chat, email and telephone
• Perform personal clientele analysis and take actions as required
• Handle client inquiries appropriately and ensure that high level service is provided
• Promote available products and services to clients
• Develop and maintain excellent relationships with prospective and existing clients
• Cooperate effectively with other departments as required
• Contribute to team effort by achieve targeted results
Job Requirements
Main requirements:
• Degree in a business-related field
• Client handling experience in the financial services sector is a definite plus
• Fluent French speakers with excellent oral and written skills in English
• Ability to multitask and maintain a high-level of organization
• Outstanding communication and interpersonal skills
• Excellent computer literacy
• Valid work permit required
Job Benefits
Benefit from:
• Attractive remuneration package plus performance related reward
• Private health insurance
• Corporate pension fund
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities
Type of employment: Full time
Location: Limassol, Cyprus
All applications will be treated with strict confidentiality!