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Position Details
Reference No.
Client Support Associate
Employment Type
Full Time
Available Positions
Posted On:
Contact Details
Client Support Associate
Contact Person
HR Department
205 Arch. Makarios Ave, Victory House, 1st Floor, Block B,
Job Description

AAATrade is a regulated investment firm and liquidity provider authorized by the Cyprus Securities and Exchange Commission under number 244/14, offering investment and ancillary services, including trading on financial instruments, investment advice, portfolio management, market research, cryptocurrencies and deliverable securities. AAATrade aims to provide a transparent trading environment with bespoke advanced online technology.

As a Client Support Associate, you will support and onboard our clients as part of a team.

Main Responsibilities

  • Verifying and onboarding clients 
  • Providing high quality support to clients via telephone, email and live chat
  • Effectively multi-tasking and managing client queries
  • Contributing to the team effort
  • Developing and maintaining positive client relationships

Key Requirements

  • Taking pride in quality of work with a can-do approach
  • Performing efficiently as part of a team
  • Striving to increase knowledge and skills
  • Excellent command of verbal and written English (additional languages are a plus)
  • Understanding of CFDs, cryptocurrencies, shares and MT5 platform are a plus (otherwise, training will be provided)
  • CySEC certification is an advantage

Remuneration & Benefits

  • Excellent remuneration package based on experience, skills & performance
  • 22 days’ annual leave
  • Career development
  • Be part of a dynamic and creative team with positive and friendly atmosphere
  • Company’s group medical scheme, discount card scheme, sponsorship on work related trainings & professional examination
  • Comfortable office in the city center
  • Free complimentary lunch (happy Friday) & Happy hours
  • AAATrade's Playground includes: pool table, ping pong table and more

If this role seems like the right fit for you, please submit your CV to apply@aaatrade.com. All applications will be treated as strictly confidential.

This is a full-time position located at our office headquarters at 205 Arch. Makarios Ave, Victory House, 1st Floor, Block B, 3030, Limassol, Cyprus.