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AAATrade is a regulated investment firm and liquidity provider authorized by the Cyprus Securities and Exchange Commission under number 244/14, offering investment and ancillary services, including trading on financial instruments, investment advice, portfolio management, market research, cryptocurrencies and deliverable securities. AAATrade aims to provide a transparent trading environment with bespoke advanced online technology.
As a Client Support Associate, you will support and onboard our clients as part of a team.
- Verifying and onboarding clients
- Providing high quality support to clients via telephone, email and live chat
- Effectively multi-tasking and managing client queries
- Contributing to the team effort
- Developing and maintaining positive client relationships
- Taking pride in quality of work with a can-do approach
- Performing efficiently as part of a team
- Striving to increase knowledge and skills
- Excellent command of verbal and written English (additional languages are a plus)
- Understanding of CFDs, cryptocurrencies, shares and MT5 platform are a plus (otherwise, training will be provided)
- CySEC certification is an advantage
Remuneration & Benefits
- Excellent remuneration package based on experience, skills & performance
- 22 days’ annual leave
- Career development
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Company’s group medical scheme, discount card scheme, sponsorship on work related trainings & professional examination
- Comfortable office in the city center
- Free complimentary lunch (happy Friday) & Happy hours
- AAATrade's Playground includes: pool table, ping pong table and more
If this role seems like the right fit for you, please submit your CV to firstname.lastname@example.org. All applications will be treated as strictly confidential.
This is a full-time position located at our office headquarters at 205 Arch. Makarios Ave, Victory House, 1st Floor, Block B, 3030, Limassol, Cyprus.