Warning

CyprusNet is not responsible or liable for any scams, frauds, misleading job offerings or false resume information within Cyprus Jobs free service. We strongly recommend that users never reveal private information such as credit cards, bank accounts, insurance numbers, passports, ID numbers or give away any money and so forth.

If you've been targeted by a job scam, report to: Cyprus Crime Combating Department

Position Details
Reference No.
100187
Title
Client Support Associate
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
28/06/2019
Contact Details
Company
Client Support Associate
Contact Person
HR Department
Address
205 Arch. Makarios Ave, Victory House, 1st Floor, Block B,
Limassol
Phones
+35725030060
Fax
+35725253093
Email
apply@aaatrade.com
Job Description

AAATrade is a regulated investment firm and liquidity provider authorized by the Cyprus Securities and Exchange Commission under number 244/14, offering investment and ancillary services, including trading on financial instruments, investment advice, portfolio management, market research, cryptocurrencies and deliverable securities. AAATrade aims to provide a transparent trading environment with bespoke advanced online technology.

As a Client Support Associate, you will support and onboard our clients as part of a team.

Main Responsibilities

  • Verifying and onboarding clients 
  • Providing high quality support to clients via telephone, email and live chat
  • Effectively multi-tasking and managing client queries
  • Contributing to the team effort
  • Developing and maintaining positive client relationships

Key Requirements

  • Taking pride in quality of work with a can-do approach
  • Performing efficiently as part of a team
  • Striving to increase knowledge and skills
  • Excellent command of verbal and written English (additional languages are a plus)
  • Understanding of CFDs, cryptocurrencies, shares and MT5 platform are a plus (otherwise, training will be provided)
  • CySEC certification is an advantage

Remuneration & Benefits

  • Excellent remuneration package based on experience, skills & performance
  • 22 days’ annual leave
  • Career development
  • Be part of a dynamic and creative team with positive and friendly atmosphere
  • Company’s group medical scheme, discount card scheme, sponsorship on work related trainings & professional examination
  • Comfortable office in the city center
  • Free complimentary lunch (happy Friday) & Happy hours
  • AAATrade's Playground includes: pool table, ping pong table and more

If this role seems like the right fit for you, please submit your CV to apply@aaatrade.com. All applications will be treated as strictly confidential.

This is a full-time position located at our office headquarters at 205 Arch. Makarios Ave, Victory House, 1st Floor, Block B, 3030, Limassol, Cyprus.