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Position Details
Reference No.
Customer Service Advisor Paralimni VAC-17757M
Employment Type
Full Time
Available Positions
Posted On:
Contact Details
StaffMatters Recruitment
Contact Person
Administration Team
4th floor Limassol Roussos Tower, Corner Anexartesias & Kyriakou Matsi
Job Description

Our client, an Insurance Company, is looking to hire a Customer Service Advisor for their team in Paralimni. The company as a clear, transparent and strict working environment with high quality standards and lots of opportunities to grow.


Presenting, promoting and selling the company's products face-to-face and over the telephone, through the evaluation of customer needs

Participating in outbound campaigns aiming to promote and sell company products

Handling customer needs, enquiries and complaints efficiently and ensuring that every customer interaction is a positive one

Assisting policyholder in understanding the covers they have or wish to obtain through transparency and promoting additional products to them while developing strong customer relationships

Cash handling and banking

Willing to travel to other cities in Cyprus when and if required 


University Degree in Business Administration, Economics, Communications or similar

Insurance qualification will be considered an advantage

Experience in customer service and sales

Excellent command of Greek and English (speaking, reading, writing)

Ability to work under pressure 

Telephone etiquette and good interpersonal skills 

Proven Computer literacy (MS Office: Word, Excel and Power Point)

Energetic, enthusiastic and driven by sales

Committed, dedicated, truthful 

Caring about people and quality

The working hours are 08.00 - 13.00 and 15.00 - 18.00 or 09.00 - 17.00. The working schedules are rotating every week.

Benefits: incentives based on quality and quantity, health insurance, discounts, 13th and 14th salary (50% in the first 3 years, 75% in the 4th and 5th year and 100% after 5 years) 

Other Requirements

To apply for this vacancy, please send your CV to admin@smstaffmatters.com quoting the above Job title along the VAC number or alternatively call +357 25341383  for more information.