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Position Details
Reference No.
Retention Agent VAC-17908G
Employment Type
Full Time
Available Positions
Posted On:
Contact Details
StaffMatters Recruitment
Contact Person
Administration Team
4th floor Limassol Roussos Tower, Corner Anexartesias & Kyriakou Matsi
Job Description

Our client is a Forex Trading company based in Paphos and they are looking to recruit an experienced and energetic Retention Agents to join their team .


Ensuring customer satisfaction, professional communication

Help maintain our high levels of client acquisition, retention and reactivation

Managing ongoing private client relationships

Keeping up to date with market information and trends in all major currency pairings

Provide training to clients on the use of the Company's products

Explaining the payment process mechanism


Ideally at least 1 year of Retention experience in a forex company (candidates with strong forex sales experience and looking to take the step up into Retention will also be considered) - No experience also acceptable. 

Fluent English both in written and oral communication skills

Ability to work with targets and under pressure

Proven ability to multi-task, deliver exceptional results and motivate/ manage others in a fast paced, dynamic environment

Strong decision making and problem-solving skills

Exceptional analytical, organizational and interpersonal skills


Up to 1800 Euros gross basic

Plus Commission  ( the commission structure will be discussed personally at interview stage)

Unlimited earning potential

Working hours: 

Normal hours 9AM to 18:00 PM 

Other Requirements

To apply for this vacancy, please send your CV to admin@smstaffmatters.com quoting the above Job title along the VAC number or alternatively call +357 25341383  for more information.