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Our client is a Forex Trading company based in Paphos and they are looking to recruit an experienced and energetic Retention Agents to join their team .
Ensuring customer satisfaction, professional communication
Help maintain our high levels of client acquisition, retention and reactivation
Managing ongoing private client relationships
Keeping up to date with market information and trends in all major currency pairings
Provide training to clients on the use of the Company's products
Explaining the payment process mechanism
Ideally at least 1 year of Retention experience in a forex company (candidates with strong forex sales experience and looking to take the step up into Retention will also be considered) - No experience also acceptable.
Fluent English both in written and oral communication skills
Ability to work with targets and under pressure
Proven ability to multi-task, deliver exceptional results and motivate/ manage others in a fast paced, dynamic environment
Strong decision making and problem-solving skills
Exceptional analytical, organizational and interpersonal skills
Up to 1800 Euros gross basic
Plus Commission ( the commission structure will be discussed personally at interview stage)
Unlimited earning potential
Normal hours 9AM to 18:00 PM
To apply for this vacancy, please send your CV to firstname.lastname@example.org quoting the above Job title along the VAC number or alternatively call +357 25341383 for more information.