Warning

CyprusNet is not responsible or liable for any scams, frauds, misleading job offerings or false resume information within Cyprus Jobs free service. We strongly recommend that users never reveal private information such as credit cards, bank accounts, insurance numbers, passports, ID numbers or give away any money and so forth.

If you've been targeted by a job scam, report to: Cyprus Crime Combating Department

Position Details
Reference No.
102618
Title
PORTER / GATEKEEPER
Employment Type
Full Time
Available Positions
3
Location(s):
Limassol
Posted On:
19/08/2019
Contact Details
Company
AMARA HOTEL
Contact Person
HR OF AMARA
Address
AMATHOUS 95 Limassol Cyprus
Limassol
Phones
2544 2035
Email
hr@amarahotel.com
Job Description

JOB PURPOSE

The Porter will ensure the smooth running of the Concierge Service, and will serve Guests, VIPs and repeat Guests impeccably, in the most efficient and effective manner, upon their arrival and departure and throughout their stay. He will delier the highest possible standards of service, and will also be pro-active in maintaining and/or improving the department’s profitability in accordance with Hotel policies, procedures and standards. 

Required Qualifications
  • To understand who are the customers, both external (Hotel guests) and internal (all Hotel employees), their expectations and needs, establish and maintain relationship/rapport through service and over the long term.
  • To seek and action customer feedback at every opportunity and learn from complaints.
  • To implement the correct hotel service standards, monitor and strive for continuous improvement.
  • To project a positive, professional and friendly image to the guests and employees.
  • To maintain the file of guest preferences in the Hotel (e.g. favourite room, product type, facilities, location, birthdays, special occasions, etc)