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Position Details
Reference No.
102815
Title
German-Speaking Customer Care Officers - Limassol
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
09/12/2019
Contact Details
Company
XM
Contact Person
HR Department
Address
12, Richard & Verengarias, 3042 Limassol
Limassol
Phones
25029900
Job Description

German-Speaking Customer Care Officers

(Limassol)

Reference Number: CCODE1018

The position:

We are looking for passionate and self-motivated professionals to join our Customer Care team.

The main responsibilities of the position include:

·         Dealing with clients’ inquiries via live chat, email and telephone

·         Performing personal clientele analysis and taking actions as required

·         Handling client inquiries appropriately and ensuring that high level service is provided

·         Promoting available products and services to clients

·         Developing and maintaining excellent relationships with prospective and existing clients

·         Cooperating effectively with other departments as required

·         Contributing to team effort by achieving targeted results

Required Qualifications

Main requirements:

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent German speakers with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required
Other Requirements

Benefit from:

  • Attractive remuneration package plus performance related reward
  • Private health insurance
  • Corporate pension fund
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

Type of employment: Full time

Location: Limassol, Cyprus

Please visit our website www.xm.com/careers to submit your online application for this position.

All applications will be treated with strict confidentiality!