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Position Details
Reference No.
103065
Title
VIP Account Manager VAC-18141N
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
04/09/2019
Contact Details
Company
StaffMatters Recruitment Specialists on behalf of a client
Contact Person
Administration Team
Address
Limassol
Limassol
Phones
25341353
Email
admin@smstaffmatters.com
Job Description

Reference: VAC-18141N
Company: Online Gaming Industry Leader
Location: Limassol
Salary: Salary up to 1,320 EUR gross based on experience plus incentive bonus plus medical insurance

Job Detail
Our client is a leader in the international internet gaming industry and they are looking to hire a VIP Account Manager to join their team based in Limassol.

Responsibilities:
Increase our top players’ activity, satisfaction and loyalty to our brand measuring KPIs such as deposited amounts, game play and net gaming revenues, reactivation and overall satisfaction.
Be involved in improving the overall service to our VIP customers and improving our players’ satisfaction across the site
Define a VIP player strategy
Increase activity of top players
Proactively contact top players
Proactively contact potential top players
Plan, execute and follow up on promotions
Improvements of the back office features for VIP Management,
Improvements of the web site to improve top players’ satisfaction
Managing VIP player portfolio

Requirements:
Fluent in the English Language(Preferably native)
Previous experience in a similar position will be considered an advantage.

The starting salary is 1320 euro Gross per month, plus 0.5% monthly bonus based on sales.

The working hours are based on an eight and nine hour shift rotation from 09:00a.m. to 02:00a.m. five days per week.