Company: International Internet Gaming Company
Salary: Salary up to 1,320 EUR gross based on experience plus benefits
Our client is a leader in the international internet gaming industry providing gaming support to players as well as product and solutions packages & support to B2B partners. They have been in operation since 2011 and have experienced rapid expansion over the last 5 years within the operations here in Cyprus.
They are looking to hire a person to fulfill the position of Fraud & Payments Analyst to be based at their offices here in Limassol.
Due to the nature of the industry this position will require shift and weekend work and therefore flexibility in working hours is a must. The role will require rotational work over three shifts 8:00-16:00, 16:00-00:00 , 12:00-20:00.
Monitoring customer accounts to detect fraudulent patterns.
Investigation, reporting and undertaking remedial action on suspicious account transactions to protect business from financial loss
Utilization of fraud and payments systems to optimize deposit conversion percentages and keep charge back ratio within acceptable limit
Reviewing and processing all withdrawal requests
Contributing and ensuring compliance
Resolving customer queries
Have strong experience of working in a Fraud and/or Payments Analyst role, preferably within the online gaming industry.Have the ability to manage tasks effectively and in a timely manner
Have a high level of attention to detail
Have strong decision making and problem solving skills
Good knowledge of the English language is a must.
Previous experience will be consider an advantage