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Position Details
Reference No.
103136
Title
Sales Executive (FOREX)
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
18/09/2019
Contact Details
Company
Trust Capital TC
Contact Person
Farah Hawilo
Address
23 Olympion street
Limassol
Phones
25378899
Email
careers@trustcapitaltc.com
Job Description

GENERAL PURPOSE

Acting as a liaison between the customer service and sales departments, you will maintain the company’s existing customer relationships and identify opportunities to solicit new accounts.  You will be knowledgeable about all company products and services in order to answer customer enquiries and be able to deal with direct sales inquiries. 

MAIN JOB TASKS & RESPONSIBILITIES

Independently provide appropriate general Company information about products and services

Identify, research, and resolve customer complaints.  Log and escalate complaints on CRM platform

Send monthly commission statements to IBs and Referrals / Upload statements on member area of web site and/or CRM interface

Answer “Request for Calls” received by email, and be available for Online Chat

Build and improve relations with IB network through a loyalty program in conjunction with the Sales Manager

Use existing databases to retrieve and reply to proposal requests, and solicit new accounts

Develop prospects from existing non-active customers and referral leads; maintain a log file for all sales queries

Coordinate with Marketing department on the administration of marketing campaigns, promotional activities and trade shows

Required Qualifications

SKILLS AND COMPETENCIES:

Excellent interpersonal relations

Strong communication skills

Previous Experience within the Forex industry

Time flexibility, required to work different shifts

Techniques for dealing with a variety of individuals from various socio-economic, cultural and ethnic backgrounds, in person and over the telephone.

Previous experience on CRM software

Computer literate

Other Requirements

Must be elligible to work in EU countries

Fluent in English