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Our client is a growing Company in the Financial services industry and they are looking for a Customer Support/Complaints representative (Italian speaking) to become part of a dynamic team.
- Provision of impeccable customer support via chat, phone and emails
- Resolution of product related issues and/or complaints submitted by customers
- Ongoing and direct communication with clients in support of any queries or issues
- Negotiation with customers
- Investigation of complaints as and when required
- Fluency in Italian, both verbal and written
- Experience in a similar position will be considered an advantage
- Financial markets background will be considered an advantage
- Excellent interpersonal skills
What the Company offers:
- Competitive remuneration
- Private medical insurance
- A contemporary work environment