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Position Details
Reference No.
Cyprus Casinos - Cashier, Cage - Paphos
Employment Type
Full Time
Available Positions
Posted On:
Contact Details
Cyprus Casinos
Contact Person
Valentina Charalambous
25 088122
Job Description


Cyprus Casinos is the first licensed casino operator on the island from the world-renowned MELCO Group, also bringing to Cyprus the biggest casino resort in Europe, City of Dreams Mediterranean.  Our current properties include Ayia Napa, Larnaca, Limassol, Nicosia and Paphos.

At Cyprus Casinos, as with all Melco’s Resorts worldwide, we welcome dreamers who strive for memorable customer experiences.  We have a very simple but meaningful philosophy:


To date we have hired more than 800 employees and will employee more than 2,500 by 2021.

Join us, be a part of Cyprus Casinos and MELCO Resorts & Entertainment where “The Future Is Ours”.


A Cage Cashier is responsible for providing professional, prompt and accurate service relating to monetary and financial transactions in a secure environment known as the Cage which encompasses three distinct areas being: Chip Bank, Front Window and Main/Cheque Bank. Cashiers can expect to work in a face paced and changeable setting where a flexible attitude is needed. Applicants will be expected to work on a rotating shift basis covering 24 hours of operations.


Generic to all Cage functions:

  • To ensure the provision of professional and timely service to our customers, maintaining a current knowledge of the City of Dreams Mediterranean (COD) City of Dreams Mediterranean (COD) and C2Casinos and facilities
  • To ensure all duties are performed in strict compliance with relevant policies and procedures set by the Cyprus Gaming Commission and Cage Department operating procedures.
  • Consistently seek to develop a trusting relationship and working rapport with team members and ensure a positive approach to work, whilst assisting with the training of new and existing staff.
  • To perform ad hoc tasks as required by Cage Management.
  • Ability to maintain confidentiality of information.
  • Displays the highest level of integrity.

Front Window duties:

  • Assume responsibility for an assigned inventory of cash, chips and/or cash equivalents for a specific shift, performing all transactions in an accurate and timely manner, including verification of assigned inventory and shift-end balance.
  • Using COD operating system to perform various transactions and services to our customers.
  • Replenish assigned inventory as determined by business demands, ensuring minimal disruption to customer service.
  • Perform financial/monetary transactions for our customers including but not limited to EFTPOS and credit card processing, foreign currency, and cashless gaming redemption.

Main/Cheque Bank duties: 

  • Assume responsibility for an assigned inventory of cash/cash equivalents and documents for a specific shift, performing all transactions in an accurate and timely manner, including verification of assigned inventory and shift-end balance.
  • Perform financial/monetary transactions including but not limited to, preparation of banking – cash, cheques, credit card, verification of cashless gaming and foreign currency etc.
  • Maintain accurate records pertaining to the various accounts held by our customers.
  • Liaise with Count Team management relating to the “buys” of various “drops”.
  • Prepare and disseminate daily reports as required for financial reporting purposes.
  • Ensure all paperwork is presented and organized in an auditable manner.


  • Consistency in the delivery of established service standards.
  • Constructive relationships are built with customers and team members.
  • Accurate demonstration of product knowledge.
  • Transactions performed in a timely and accurate manner.
  • Attention to detail and ability to work under pressure in a fast passed environment;
  • Adheres to, and supports the Company’s Vision & Values
  • Clearly understands the strategic Vision of the Company and how it impacts on the Business Unit/function
Required Qualifications


Education & Experience

  • Minimum 1 year of previous customer service and cash handling experience (Preferably from within the Gaming, fast paced Retail or Hospitality industries that includes shift work)

Skills / Competencies:

  • Is trustworthy, well presented, outgoing and highly motivated
  • Displays a high commitment to improving customer service
  • Achieves agreed objectives and accepts accountability for results
  • Has proven employee and customer orientation
  • Ability to communicate in English; Greek language knowledge is an advantage
  • Able to work shifts covering 24 hours based on company needs
  • To be of sound physical condition in order to work rotating shifts and standing for long periods
Other Requirements

To apply, please use this link: https://melcoresorts.wd3.myworkdayjobs.com/en-US/career/job/Paphos/Cashier--Cage---Paphos_REQ2292-1