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As a company, we are dedicated to offering the best possible range of products and services while maintaining the highest standards of customer service in the industry. Join us and fast-track yourself to a challenging and rewarding career in the financial services sector with one of the fastest-growing companies in the industry.
Our team is growing, and we are currently looking to recruit English Customer Support Agents to join us in the Limassol offices. The successful candidates will be required to work shifts on rotation from:
- 12:00am – 09:00am
Main Duties and responsibilities:
§ Dealing directly with client inquires via live chat, email and telephone
§ Assist with the process of obtaining client documentation
§ Handling calls and incoming requests from clients
§ Coordinating with the sales team and other relevant departments to properly and effectively assist clients
§ Informing the clients about company’s KYC procedures
§ Fluent English – written & verbal
§ Customer service oriented
§ Excellent communication skills– written & verbal
§ BA degree (or AP) in any of the following: education, marketing, financial services or economics – plus
§ Previous experience in the Forex industry – big advantage
§ Prior experience in a similar position
§ Knowledge of MT4 platform
§ IT literate preferably Microsoft Office
§ Able to work night shifts
An attractive remuneration package will be offered to the successful candidate based on qualifications and experience.
Additional Benefits & Perks
§ Opportunity for self-development and career advancement
§ Rewards based on overall performance
§ Working within a multicultural, friendly and highly motivating environment
§ Free medical insurance
If you are interested in applying for this position, please send your CV to firstname.lastname@example.org quoting JB-35 in the subject line.
All CVs will be treated in strict confidence. Due to the high volume of applications, only short-listed candidates will be contacted.
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