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Position Details
Reference No.
109522
Title
Polish Speaking Customer Care Officer
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
06/05/2020
Contact Details
Company
Golden Careers Recruitment
Contact Person
Golden Careers Recruitment
Address
28th October street 301, 3035, Limassol
Limassol
Phones
25363630
Email
admin@goldencareers.com.cy
Job Description

Our client is an industry leading investment firm with headquarters in Limassol, Cyprus and representative offices abroad. They are looking to add a polish speaker to their team that will be responsible for providing high quality customer service to the company’s clients. The successful candidate will be native/fluent in polish with very good knowledge of the English language, positive attitude and ability to work shifts.

Job Responsibilities

  • Dealing with clients’ inquiries via live chat, email and telephone
  • Performing personal clientele analysis and taking actions as required
  • Handling client inquiries appropriately and ensuring that high level service is provided
  • Promoting available products and services to clients
  • Developing and maintaining excellent relationships with prospective and existing clients
  • Cooperating effectively with other departments as required
  • Contributing to team effort by achieving targeted results

 

Required Qualifications
  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent Polish speaker with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required