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Position Details
Reference No.
109570
Title
Hungarian-Speaking Customer Care Officer - Limassol
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
08/05/2020
Contact Details
Company
XM
Contact Person
HR Department
Address
12, Richard and Verengarias Str
Limassol
Phones
25029900
Job Description

Hungarian-Speaking Customer Care Officer

(Limassol)

Reference Number: CCOHU1020

The position:

We are looking for a passionate and self-motivated professional to join our Customer Care Team in Limassol!

The main responsibilities of the position include:

·        Dealing with clients’ inquiries via live chat, email and telephone

·        Performing personal clientele analysis and taking actions as required

·        Handling client inquiries appropriately and ensuring that high level service is provided

·        Promoting available products and services to clients

·        Developing and maintaining excellent relationships with prospective and existing clients

·        Cooperating effectively with other departments as required

·        Contributing to team effort by achieving targeted results

Required Qualifications

Main requirements:

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent Hungarian speaker with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required