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Position Details
Reference No.
109585
Title
Hungarian Speaker Customer Support (Minimum 1 year Experience VAC-18946C
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
11/05/2020
Contact Details
Company
StaffMatters Recruitment Specialists
Contact Person
Administration Team
Address
Corner Anexartesias & Kyriakou Matsi Streets, Limassol Roussos Tower, Office 4B, 4th Floor
Limassol
Phones
25341383
Email
admin@smstaffmatters.com
Job Description

Our client is a  CySEC licensed forex broker is looking to recruit a dynamic Swedish Speaking Customer Support officer with a minimum 1 year experince, who will be dealing with incoming calls and  out-going calls to existing clients join their team in Limassol. This is the Cyprus branch of a well-established global group of companies with over 10 years of history in servicing the financial markets.

Description:

The successful candidate will need to handle all client queries via live chats, emails and phone calls for the group; and any other duty assigned by the Customer Support department.

There will also be an expectation to contact and follow up with existing clients - OUTGOING CALLS to see if assistance is required.

This is a very ACTIVE Customer Support Role.

The Customer Support employee will process appropriate verification procedures according to client classifications. The candidate will be the first point of contact for existing Swedish Speaking clients and assist internally, all other departments according to their needs.

Requirements:

1+ year experience in a Customer Support position in a regulated financial services company will be considered an advantage;

Swedish Speaker

Excellent knowledge of the English Language both written and oral, is a Must;

Excellent knowledge of English

Deep Understanding and experience with financial products and ETDs such as Futures & Options, will be considered a big advantage;

College or university degree; 

Organized, diligent and detail oriented;

Computer literate, good capacity of Microsoft Office applications;

Professionalism, work ethic, Self-motivation and a Team player;

Positive can-do attitude;

Working days will be from Monday - Friday - 8 hours per day;

Benefits:

Salary of up to 2000 Euros gross per month + Incentives