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Position Details
Reference No.
Client Support Personnel
Employment Type
Full Time
Available Positions
Posted On:
Contact Details
Contact Person
Christos Anastasi
Ayias Zonis, 30A, Limassol Cyprus
25355005, 99520498
Job Description

We are a well-established business software development company with over 20 years’ experience in Financial applications for Accounting and Auditing firms. With more than 3500 customers worldwide and more than 500 Accounting Firms in our clientele, we are one of the leading software companies in Cyprus.

If you are as hard working and as enthusiastic as we are, then here is an opportunity to join our company and work with leaders in your field.

Client Support :

We are seeking Client Support personnel to join our team in Limassol, with the following responsibilities and requirements:

Responsibilities :

Onside and Telephone support to the company’s large clientele
Implementing InteliSoft software and Provide advance training to clients
Identifying, supporting and guiding clients in a step-by-step solution for any open tickets
To maintain an in depth understanding of InteliSoft bookkeeping and financial software
Testing new software modules before release
Updating client software

Requirements of the role :

Diploma in Accounting
Good knowledge of Accounting systems
Good analytical and problem-solving skills
Organised and Logical thinker providing accurate support
Good interpersonal and customer care skills
Good Knowledge of MS Excel formulas
Fluent Greek/English communication (Russian would be considered an advantage)
Ability to work under pressure
Ability to deal with difficult callers
Good knowledge of basic windows operations
Up-to-date technical knowledge

Benefits :
Continuous training on new financial software modules
Working with clients to develop and implement financial reports
Good remuneration package