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Our client, a CYSEC Regulated German Investment Firm located in Limassol, is looking to hire a Education Training Officer.
The group is one of Europe’s leading financial institutions specialising in Forex/CFDs trading
Monitor and score external conversations in line with agreed metrics.
Develop, recommend and monitor corrective and preventive actions.
Prepare reports to communicate outcomes of quality activities to the Head of Training.
Delivering training to employees based on outcomes of monitoring.
Identify training needs and assist the Head of Training as required.
Previous experience in the same position or FX industry will be considered an advantage.
Business fluency in English.
An additional language will be considered an advantage (Spanish, Italian, Portuguese, German, French) Attention to detail.
Communication skills - verbal and written.
Data collection, management and analysis.
Confident in communicating to both to management and agents .
Strong presentation skills .
Problem analysis and problem solving.
Planning and organizing .
Sound judgment & decision-making skills
Salary of 1500-2000 Gross based on candidate's experience and skills.
Discretionary performance based bonus.
Participation in the Company's Group Medical Scheme.
Participation in the Company's Discount Scheme.
Sponsorship on work related training and professional examinations.
Internal Cafeteria for fresh snacks, lunch and beverages
Flexible 8 hours + 1 hour lunch (8/930am - 5/630pm)