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Position Details
Reference No.
Chinese speaking Customer Sales Representative VAC-18977G
Employment Type
Full Time
Available Positions
Posted On:
Contact Details
StaffMatters Recruitment Specialists
Contact Person
Administration Team
Corner Anexartesias & Kyriakou Matsi Streets, Limassol Roussos Tower, Office 4B, 4th Floor
Job Description

Our client is a leading and very well established Forex Broker with offices in Limassol and they are currently recruiting a Chinese speaking Customer Sales representative to join the Department.


Our Sales Department manages sales of the Company's products and services various regions. The Customer Sales representative will be responsible for the sales activities in China and assist the team in achieving the targets.  

The ideal candidate will possess the following qualifications/skills: 

Fluency in Chinese and English both verbal and written is a must.

Relevant experience background in the forex industry would be considered as an advantage  

Qualifications in economics/ finance or any related is a plus 

Ability to work shifts on a 24/5 hour basis 

Knowledge of Meta Trader platforms is desirable  

Ability to meet deadlines  

Strong analytical and problem solving skills 

Computer literate with experience using MS Office applications, trading platforms, CRM Systems, Chat and email system to monitor performance ability to work effectively in an office-based environment  

Teamwork driven and willingness to ensure results are achieved  

The successful candidate will be accountable for: 

Assists customers to open trading accounts  

Answering e-mails, amending existing accounts, maintaining client records and liaising with appropriate departments  

Handles welcome calls/call-back requests  

Maintains contact with existing clients to ensure high levels of client satisfaction 

Provides general information regarding platforms and services offered 

Handling of back office queries  

Supporting clients with technical and troubleshooting issues  

Dealing with customer complaints promptly and effectively  

Providing support and troubleshooting on Meta Trader platforms  

Liaising with all departments to resolve issues  

Suggests ideas and action to develop the market  

Coordinates with the marketing departments in regards to planning seminars, expos and translations of certain campaigns 

Forwards any issues or requests to the head of the department and/or the appropriate department  

Educates the customer where applicable  

Ability to work in a dynamic and multicultural environment    

 The successful candidate will receive 

Remuneration according to qualifications and experience 

2000 Euros monthly 

13th salary 

Private medical Insurance 

Provident fund 

Working hours

The following shift rotation 

- 08:00-16:00 

- 16:00 - 00:00 (extra 15% on top of salary)

- 00:00-08:00 (extra 30% on top of the salary)

Our client is an Equal Opportunity Employer.