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Position Details
Reference No.
109751
Title
Client Relationship Officer
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
15/05/2020
Contact Details
Company
Golden Careers Recruitment
Contact Person
Golden Careers Recruitment
Address
28th October street 301, 3035, Limassol
Limassol
Phones
25363630
Email
admin@goldencareers.com.cy
Job Description

Our client is an Investment firm offering various financial products such as options, stocks, futures, ETF, Bonds, Warrants, Metals. They are a professional and well-established company with offices in Limassol and they’re currently looking for a Client Relationship Officer to add to their existing team.

Job Responsibilities

  • Effectively handle new and existing clientele
  • Build relationships with customers
  • Schedule regular meetings with customers to ensure they are satisfied
  • Effectively resolve complaints
  • Work towards building and maintaining a positive relationship with clients
  • Act as point of contact for complaints and escalate issues as appropriate
  • Set sales and revenue targets and work diligently to meet them
  • Collaborate with internal teams to address customers’ needs

 

Required Qualifications

 

  • Native/ fluent in one of the following languages: Hungarian, Italian, Portuguese, Polish, Spanish, German, French.
  • Experience in a similar role would be considered an advantage
  • Background in customer service; industry knowledge is a plus
  • Experience tracking relevant KPIs (e.g. customer satisfaction)
  • Proficient in MS Office, with working knowledge of CRM platforms
  • A customer-oriented attitude
  • Excellent communication and negotiation skills
  • Problem-solving aptitude
  • Ability to work well with a team
  • BSc/BA in Business Administration, Marketing or a related field