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CareerFinders, on behalf of our client, a very well-established and growing company operating in the Online Gaming Sector, we are seeking to recruit an enthusiastic Customer Experience Manager to join their expanding team of professionals based in Limassol. No previous experience is necessary for this role. Extensive training will be provided by the company.
- Caring for new customers and make sure they are having a great experience.
- Creating individualized campaigns and communicate them to the customers by phone, emails and sms.
- Providing help to customers experiencing problems in the payment process.
- Going the extra mile to engage customers.
- Fluency in one of the following languages: English, German, Finnish, Swedish.
- Excellent writing and communication skills.
- Ability to multitask and self-manage your workload.
- Ability to work shifts.
- Ability to work independently as well as being a team player.
- Positive attitude.
- Result oriented.
- Computer literate (Excel, Word, Email etc).