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Position Details
Reference No.
Technical Support Engineer VAC-19301T
Employment Type
Full Time
Available Positions
Posted On:
Contact Details
StaffMatters Recruitment Specialists
Contact Person
Administration Team
Corner Anexartesias & Kyriakou Matsi Streets, Limassol Roussos Tower, Office 4B, 4th Floor
Job Description

Our client a well established Insurance Company is looking to hire a person to fill the role of Technical Support Engineer for their office based in Limassol.

The IT department’s role is to establish and maintain all communication systems and equipment as required by regulations, customers and the company management. This includes systems for communication, computer software and hardware.

Key responsibilities include:

Undertaking major IT projects

Following up with latest technologies and Information-Technology-related legislation

Proactively managing the Company’s needs in terms of software and hardware

Closely coordinating with the Head of Departments and managerial staff

Installing and configuring computer systems

Diagnosing and solving hardware & software faults

Participating in the compilation and maintenance of an accurate record of hardware and software

Providing daily support to IT-related requests

Acting as a liaison and coordinator of all IT-related vendors

Acting as a liaison and coordinator of all maintenance vendors (Generator, Air-Conditioners, Lifts, Electricians, etc.)

Performing physical monitoring of services provided by all vendors

Travelling to company branches, island-wide, as to provide support, when required

Participating in training and coaching sessions for Continuous Learning and Development

The ideal candidate will have/be:

Technical school leaving certificate or university degree in Information Technology

Knowledge of hardware and peripherals

Knowledge of Networking & Cisco Telephony, CCNA Certification will be considered an advantage

Windows Server 2008 configuration

Knowledge of Java and HTML

Knowledge of IT Ticketing will be considered an advantage

Minimum 5 years of experience in similar position

Excellent verbal and written communication skills in English and Greek

Must have flexibility and adaptability

Willing to learn new technologies and techniques

Able to excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required

The company is offering a competitive salary based on qualifications and experience plus benefits