Our client is a very well established and well know Sports Club based here in Limassol with a rich history and excellent reputation within the local community.
Due to their ongoing expansion they are looking to hire an energetic, enthusiastic and conscientious person to fill the role of Operations/Club Manager. The primary responsibility of the role will be to manage the facility, membership and administration of the club and its activities. The role will involve working closely with the Clubs employees (coaches and other staff), committee, club members, suppliers and members of the public.
Reporting to the Club Committee and President of the Club, you will work closely with the Coaches and Club Committee to deliver a high level of service to the club members and the responsibilities will include:
Management of the Club
Work with the Club Coaches to provide tournaments and club sessions for members as per club schedule
Management of the agreed coaching arrangements between the Club and the coaching team and ensuring compliance
Ensure all courts are booked in the online booking system for club sessions and matches
Notify members of any changes to club sessions due to Public Holidays, maintenance, tournaments etc
Respond to all new membership enquiries and helping them initially after joining
Handling of day to day members enquires
Manage the membership database and update as required
Take payment from members for membership/academy payment and follow up on overdue membership/academy payments
Support members with any needs relating to their membership
Organising and manage additional events, and external bookings
Work with and provide support to the Tournament Director/s and supporting team in arranging and running competitions and tournaments at the club throughout the year.
Being the administrator of the Club's court booking system
Organise for facility upkeep and cleaning
Ensure any maintenance issues are resolved quickly using external contractors
Manage any grounds staff
Keeping club notice boards up to date
Post club news and tournament results on Social Media
Attend monthly Committee Meetings and prepare relevant reports and summaries
Work with the Accounts Assistant in order to keep books/membership/academy payments up to date
The ideal candidate will have/be:
Ideally a Degree in Sports Science or Sports Management with a keen interest in sports and sports management
Experience in running and managing a Sports Club or facility or something similar will be a distinct advantage
Strong personality with excellent and effective communications skills in order to effectively manage the day to day relationships and interactions with all stakeholders of the club including: Committee, Coaches, Members, Parents etc.
Sound organisational abilities - personal organisation and managing small projects;
A self-sufficient, confident and resilient individual who can work unsupervised and with the ability to ensure that the day to day running of the Club is organized, effective and at the levels as agreed by the Committee.
Self-motivation and ability to work independently whilst being part of an extended team;
Good judgement and initiative - be proactive;
Practical problem-solving abilities - a can do attitude and a hands on approach
Excellent people management skills
As the role will require non standard office hours, the ideal candidate will have need to have flexibility with hours and days, as the position will require longer hours and weekend work when there are events and/or tournaments being run at the Club.
A first to arrive and last to leave mentality is a must for this position
A well-presented, confident, communicative and sociable personality is a must for the role as it is the face and voice of the Club to all members either new or existing.
Good basic IT skills (e.g. word processing, spread sheets, emails, and have the capability to administer the Club's booking system)
Fluency in Greek and English is a must with any additional language an advantage
The official working hours will be Monday - Friday from 3pm - 8:30pm and Saturdays from 8am - 1pm. There will be a requirement to work longer hours and Sundays approximately 3 - 4 times per year (5 weeks in total) when there are tournaments, events being run at the Club.
The role is offering a competitive salary based on skills and experience and will include 21 days annual leave per year.
The position is ideal for someone who is looking for a fun, relaxed and easy going environment with the ability to manage yourself and your schedule and at the same time work in a leisure facility with kids of all ages and adults who are members of the club.