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An innovative and forward leading online payments company based in Limassol are working with GRS to recruit a Customer Success Manager. The successful candidate will be fluent in English and Russian and have a passion for customer service. If you have the necessary skills and experience, we look forward to receiving your CV for this Limassol based Customer Success Manager role.
MAIN DUTIES AND RESPONSIBILITIES
- Minimize customer fall outs
- Be a mediator between clients and the organisation
- Improve the onboarding process
- Handle and resolve customer requests
- Demonstrate the product to customers
- Analysis of customer data to improve the overall customer experience
- Develop and manage client portfolio
- Fluent in English and Russian
- Strong computer literacy
- Ideally experience in customer support or similar
- Self driven and organise
- Experience in managing B2B clients in an account management capacity
- CRM experience preferable
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Elysseos Odesseos, Elysseos@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.