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Position Details
Reference No.
113515
Title
English Speaking Retentions Officer
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
22/01/2021
Contact Details
Company
Golden Careers Recruitment
Contact Person
Golden Careers Recruitment
Address
301, 28th October street
Limassol
Phones
25363630
Email
admin@goldencareers.com.cy
Job Description

Our client is a CySEC licensed, fast-growing investment firm with offices in Limassol. They are currently looking to grow their team and they’re looking for fluent English speakers that will take the role of Retention Agent.

Successful candidates will have experience in the financial markets industry within the sales field, will be native/fluent English with  excellent communication and negotiation skills.

Job Responsibilities

  • Promote the company’s products and services.
  • Achieves monthly targets
  • Provide understanding of technical and fundamental analysis to clients
  • Cross selling company services to provide client improvement
  • Maintains high levels of client acquisition, retention and re-activation
  • Being the primary point of contact for clients under their portfolio
  • Contact existing clients, ensuring they receive the highest level of service.
  • Develop strong customer relationships to encourage repeat business.
  • Educate clients on how to use the company’s trading platform.

Requirements

  • University/College Degree
  • Native or Fluency in English
  • Minimum 1 year experience in relevant field
  • Excellent communication and organizational skills
  • Knowledge in Technical Analysis will be considering an advantage
  • Cysec’s Advanced or Basic Certification will be considered an advantage
  • Any Degree in Economics or Finance will be considered an advantage