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Position Details
Reference No.
113701
Title
Call Monitoring Officer VAC-19884N
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
13/01/2021
Contact Details
Company
StafffMatters Recruitment Specialists
Contact Person
Administration Team
Address
Limassol
Limassol
Phones
25341383
Email
admin@smstaffmatters.com
Job Description

Our client is a Cyprus Investment Company (CIF) and a part of a global group offering access investments and professional technology solutions to clients and they are looking to hire a Call Monitoring Officer to join their team based in Limassol.

Responsibilities:

Monitoring recorded calls on a daily basis

Quality Assurance Performance

Quantity/Deadlines

Provides feedback data to management

He/She will be required to have critical & logical thinking, analysis & research skills

Optional - Fast typing skills

Requirements:

Knowledge of computer operations - Good Excel/World

Be a good listener

Ability to work under pressure

Effectively prioritize urgent cases/multi-task in fast paced team environment

Efficient Typing Skills/Reports

Creative ability & writing proficiency in English and fluent Arabic, German, Italian or Spanish will be considered an advantage

Strong critical thinking skills

Experience with Forex Industry for at least one year

Benefits

Excellent remuneration package based on experience, skills & performance

23 days' annual leave

Be part of a dynamic and creative team with positive and friendly atmosphere

Sponsorship on work related trainings & professional examination

Comfortable office in the city center

Medical Cover from start

Working hours:

Monday - Friday 9am-6pm