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Position Details
Reference No.
DevOps Engineer (Cyber Intelligence)
Employment Type
Full Time
Available Positions
Posted On:
Contact Details
TRG Research & Development
Contact Person
Savvas Potamitis
Agios Athanasios 28, Agios Athanasios 4102, Limassol, Cyprus
Job Description

TRG Research and Development deals with Cyber Data Fusion and AI products for civilian protection. 

Our mission is to empower our customers to fight crime and terror through state-of-the-art technologies that provide accurate and precise intelligence.

As a Technical Support Engineer you will be empowering the support team on customer queries, anticipate client technical needs and plan ahead for the best technical support experience.

What You'll Do:

  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks

  • Diagnose and troubleshoot technical issues

  • Communicate with internal and external clients

  • Create and distribute analysis reports

  • Prioritize and manage several open issues at one time

  • Create and update manuals, documentation and/or Wikis

What Skills and Experience You’ll Bring:

  • BSc/Diploma in Computer Science or a related field 

  • Understanding of cross-browser compatibility issues and ways to work around them

  • Basic Linux Administrative Skills

  • Ability to represent the client when working with developing teams

  • Excellent problem-solving and communication skills

  • Ability to provide step-by-step technical help, both written and verbal

  • Take initiatives, work under crisis and multitasker

  • Experience using monitoring tools is a plus

  • Experience using Ticketing Systems is a plus

  • Flexible on working shifts (morning/afternoon)  and/or be on standby mode

  • Fluent in English

What You’ll Enjoy:

  • Competitive salary based on skills and experience 

  • Yearly bonus

  • Working from home policy & Flexible hours

  • Free daily lunch voucher

  • Private health insurance 

  • Udemy unlimited free membership

  • Sport/Gym free membership 

  • Engage with new technologies and innovative products 

  • Internal hackathons and technical seminars 

Join us and enjoy being part of a fast-paced growing company, with a startup mindset, where you can make a global impact and grow together. For more info you can check our website at www.trgint.com and LinkedIn account.

To apply you can send your CV at careers@trgint.com. 

Applications will be strictly confidential.