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Our client, a well-established Award Winning Forex Company, is looking for an experienced candidate to join their offices in Limassol as an Retention Conversion agents (Italian speaking).
Dealing directly with new and existing clients to promote the company's financial services and build and maintain relationships.
Assist clients with queries regarding trading, deposits and withdrawals and help clients to use new or specific features.
Reactivate old clients.
Educate clients on how to trade financial assets and how to use the company's trading platforms.
NO cold calling. All live leads!
At least 6 months of experience in telephone Customer Service or Sales in the financial industry is a must.
Experience in telephone sales with a broad understanding of financial markets and trading, preferably with foreign exchange is an advantage.
Good verbal and written English is a must.
Native/Fluent in verbal and written in Italian is a must.
Decisiveness and a strong sense of responsibility with excellent problem-solving skills and a target-oriented mind set is required.
Salary based on skills and experiences (1500 EUR)
Reasonable working hours