Warning

CyprusNet is not responsible or liable for any scams, frauds, misleading job offerings or false resume information within Cyprus Jobs free service. We strongly recommend that users never reveal private information such as credit cards, bank accounts, insurance numbers, passports, ID numbers or give away any money and so forth.

If you've been targeted by a job scam, report to: Cyprus Crime Combating Department

Position Details
Reference No.
11485
Title
Customer Support Officer (Forex) - Limassol
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
20/01/2021
Contact Details
Company
ADVANCE CAREER LTD
Contact Person
Christina Kokou
Address
75 Arch. Makarios III Ave, 3067 Limassol
Limassol
Phones
25-028580
Email
info@advancecareer.com.cy
Job Description

Advance Career, on behalf of your clients, a Forex Organisation located in Limassol, is looking forward to recruit a Customer Support Officer;

Responsibilities:
Handle all client queries via live chats, emails and phone calls for the company's group; and any other duty assigned by the Customer Support department.
Process appropriate verification procedures according to client classifications.
Be the first point of contact for existing clients and assist internally, all other departments according to their needs.

Required Qualifications

Qualifications:
1-year experience in a Customer Support or Sales position in a regulated financial services company.
Excellent knowledge of the English Language both written and oral.
Bachelor’s degree or master’s degree.
Organized, diligent and detail oriented.
Computer literate, good capacity of Microsoft Office applications.
Professionalism, work ethic, Self-motivation and a Team player.
Positive can-do attitude.
Willingness to do morning and afternoon shifts on a weekly basis.
Flexible to work on Cyprus Public holidays on rotation.

Working Hours: 09:00-18:00 (1 hr. lunch break) & 14:00 – 22:00 / Monday - Friday

Other Requirements

An attractive remuneration package will be offered to the successful candidate.