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Position Details
Reference No.
114945
Title
Telesales/Customer Support ( English, German, French or Italian)
Salary
1300 - € 1500
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
05/04/2021
Contact Details
Company
Trust Capital TC LTD
Contact Person
Farah Hawilo
Address
23 Olympion street,3035, Limassol, Cyprus
Limassol
Phones
25378899
Email
careers@trustcapitaltc.com
Job Description

You will maintain the company’s existing customer relationships and identify opportunities to solicit new accounts.  You will be knowledgeable about all company products and services in order to answer customer enquiries and be able to deal with direct sales inquiries. 

MAIN JOB TASKS & RESPONSIBILITIES

·         Independently provide appropriate general Company information about products and services

·         Answer “Request for Calls” received by email, and be available for Online Chat

·         Identify sales targets

·         Present our products and services to new clients

·         Conduct market research and build strategies for specified markets

·         Plan seminar and webinars for targeted markets

·         Maintain good working relations with existing and new clients

·         Arrange meetings with existing and prospective contacts

·         Use existing and new databases to retrieve and reply to proposal requests, and solicit new accounts

·         Develop prospects from existing non-active customers and referral leads; maintain a log file for all sales queries

·         Coordinate with Marketing department on the administration of marketing campaigns, promotional activities and trade shows

Required Qualifications

Excellent interpersonal relations

Strong communication skills

Previous Experience within the Forex industry

Time flexibility, required to work different shifts

Techniques for dealing with a variety of individuals from various socio-economic, cultural and ethnic backgrounds, in person and over the telephone.

Previous experience on CRM software

Computer literate

Other Requirements

Must be an EU citizen