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Position Details
Reference No.
Key Account Coordinator (no forex)  (VAC-A20250M)
Employment Type
Full Time
Available Positions
Posted On:
Contact Details
StafffMatters Recruitment Specialists
Contact Person
Administration Team
Job Description

Our client, a Translation Services Company, is looking for a Key Account Coordinator for their office in Limassol.  The Key Account Coordinator identifies sales leads, pitches services to new clients and maintains a good working relationship with new and existing clients of the company and reports to the Key Account Team Lead.


Communicating with prospects and existing clients 

Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

Ensure the correct services are delivered to customers in a timely manner

Serves as the link of communication between key customers and internal teams

Resolve any issues and problems faced by customers and deal with complaints to maintain trust 

Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Arrange follow up calls with new and existing clients

Co-operating with the Marketing team on new ideas and business opportunities, to improve the processes for generating leads

Adding, maintaining and organizing all contacts in the database and CRM

Ensuring the information about the clients is constantly up-to-date

Meet the monthly targets

Identify new business opportunities - including new markets, growth areas, trends, customers, products and services

Meet with customers/clients face to face or over the phone, Skype or any other possible sources

Understand the needs of the clients and responding effectively with a plan of how to meet the client's needs

Work strategically - carrying out necessary planning in order to implement operational changes

Have a good understanding of the business's products or services and able to advise others about them

Discuss promotional strategy and activities with the Marketing Manager/Key Account Team Lead 

Attend seminars, conferences and events 


Bachelor's Degree in Business Administration, Marketing, Finance or similar fields

Proven 3 years working experience as an Account Manager, Key Account Manager or a relevant role 

Exceptional English verbal and written communication skills

Tech-savvy with excellent knowledge of MS Office tools, CRM Software

Must demonstrate proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Knowledge of CAT tools (MemoQ, Trados, SDL, WordBee, WordFast, XTM)

Excellent business communication skills

Strong problem-solving and analytical skills

Detail orientation with the ability to multitask

Independence in carrying out assigned tasks

Team player

The working hours are 9am - 6pm

TO APPLY for this job opportunity, send your CV (in English please) to admin@smstaffmatters.com and include the reference:  Key Account Coordinator (no forex) - VAC-A20250M. We look forward to hearing from you!