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Position Details
Reference No.
115290
Title
Call Center Operator  (VAC-A20266N)
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
22/04/2021
Contact Details
Company
StafffMatters Recruitment Specialists
Contact Person
Administration Team
Address
Limassol
Limassol
Phones
25341383
Email
admin@smstaffmatters.com
Job Description

StaffMatters is working with a leading international online gaming and sports betting company that is in the process of expanding their operations to Cyprus. With over 500 staff and established in 1998, Cyprus is their latest addition to their network of offices.  

They are looking to hire a team 3 experienced Call Center Operators to be based at their offices in Limassol.

The position will be responsible for:

Handle customer inquiries via Digital Service Channels: Call Center, Chat, Email, Social Media

Provide customers with the data regarding new and existing services/campaigns

Register Customer problems and requests correctly and accurately

Verify any kind of information related to subscribers

Follow high security level of customer data confidentiality

Follow company standards in customer service

Proper knowledge of Company products/ services/promotions/standards.

The ideal candidates will be/have:

Fluency in English and Greek with Russian an advantage 

Previous customer service experience would be an advantage 

Multitasking skills

Stress tolerance

Adaptive to changes

Quick learner

The working hours will be between 09:00 - 02:00am (8 hour shifts) including some weekends and public holidays on a rotational basis.

The Company is offering a competitive salary of 1600 Euros gross per month based on experience plus company benefits.

TO APPLY for this job opportunity, send your CV (in English please) to admin@smstaffmatters.com and include the reference:  Call Center Operator - VAC-A20266N. We look forward to hearing from you!