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Position Details
Reference No.
15900
Title
Japanese speaking Customer Relations Officer (Forex) – Limassol
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
30/05/2019
Contact Details
Company
ADVANCE CAREER LTD
Contact Person
Effie Iacovou
Address
75 Arch. Makarios III Ave, 3067 Limassol
Limassol
Phones
25 028580
Email
info@advancecareer.com.cy
Job Description

Advance Career Ltd on behalf of our client a well-established CySEC registered Forex Company is seeking to recruit a Japanese speaking Customer Relations Officer ;

Responsibilities:
Assists customers who wish to open a trading account
Handles welcome calls/call-back requests
Maintains contact with existing clients to ensure high levels of client satisfaction
Provides general information in regards to company’s platforms and services offered
Informs and assists clients in relation to the use of all current and future products
Provides quality and efficient live support to existing and potential clients
Maintains professional internal and external relationships that meet Company’s core values
Delivers service and support to customers through live chats, emails, phone calls and meetings
Collects customer feedback and follows up e.g. requests for new products and services
Suggests ideas and actions to develop the market
Coordinates with the marketing departments in regards to planning seminars, expos and translations of certain campaigns

Required Qualifications

Qualifications:
University Degree preferably in Finance or Economy
Previous relevant working experience will be considered an asset
Excellent command of the English and Japanese language
Computer literacy with very good working knowledge of Microsoft Office applications

Other Requirements

An attractive remuneration package will be offered to the successful person.